Reference and guide to SFIA version 7. Framework status: Development. Show revision-marked text

Business process improvement : Level 7


Directs the creation and review of an cross functional, enterprise wide approach and culture for business process management and improvement. Drives the identification, evaluation and adoption of disruptive technologies to transform organisational agility, customer/user experience, improve supply chains and exploit business opportunities. Directs cross functional, enterprise-wide improvements to business processes and business process management. Aligns business strategies, enterprise transformation and technology strategies. Ensure that the strategic application of business process change is embedded in the governance and leadership of the organisation.

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