Reference and guide to SFIA version 7. Framework status: Requirements.

Capacity management : Level 5

This is SFIA 6 text

Drafts and maintains standards and procedures for service component capacity management. Ensures the correct implementation of standards and procedures. Pro-actively reviews information in conjunction with service level agreements to identify any capacity issues and specifies any required changes. Works with business users to agree and implement short and medium term modifications to demand.

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