#97 CPMG - more focus on service design: change request pending
Change Request raised on behalf of itSMF International via Barry Corless (Director - itSMF International) The current skills does not provide enough emphasis on the role of designing in capacity at all.
Positioning Capacity Management under Service Operation sub-category reinforces operational slant to this skill.
See also change request #95 - Demand Management
Attached to Capacity management