#28 Digital Use Skills - introduce this area
Introduce a number of 'digital Use skills'
From Australian Public Sector SFIA Forum:
Consider introducing digital use skills mostly at L1 & L2
The reasoning behind this is that for many users their work is largely administrative and there are no skills identified in SFIA in this area. They may be 'stepping stones' for future roles or just may be users skills.
One reason for doing this is to enable all people working with IT systems being able to have a SFIA skills assessment to identify their skills rather than to have to exclude large numbers of staff because their skills don't naturally match the current scope of SFIA.