Reference and guide to SFIA version 7. Framework status: Development. Show revision-marked text

Levels of responsibility: Level 1

Level 1



Works under supervision. Uses little discretion. Is expected to seek guidance in unexpected situations.


Minimal influence. May work alone, or interact with immediate colleagues.


Performs routine activities in a structured environment. Requires assistance in resolving unexpected problems.

Business skills

Uses basic systems and technology functions, applications, and processes. Demonstrates an organised approach to work. Follows code of conduct, ethics and organisational standards. Is aware of health and safety issues. Has sufficient communication skills for effective dialogue with others. Contributes to identifying own development opportunities.


Has a basic generic knowledge appropriate to area of work. Applies newly acquired knowledge to develop new skills.


Understands and applies basic personal security practice.

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