Information content authoring : Level 2
Develops a broad understanding of technical publication concepts, tools and methods and the way in which these are implemented. Develops an understanding of content development support activities, such as information gathering, user task analysis, creating draft content, illustration, printing and publishing. Works with colleagues and clients to understand audience needs and to assimilate source material. Presents information clearly, concisely and accurately in appropriate plain language, which meets the needs of the user as clearly, simply and quickly as possible.