You are here: Home / Get help / Accredited Consultants / CVs / Matthew Burrows

Matthew Burrows

Principal consultant at BSMimpact, specialising in transformation and Business Service Management. Proven facilitator of Service Management adoption and improvement, organisation design, transformation and business change. Core competencies: optimising business process & support structures to deliver higher service quality and quantifiable cost savings.

  • Successful projects at many organizations, including Vodafone, Centrica, British Airways, O2, HP, BMC and many other large and smaller organisations.
  • Skilled best-practice practitioner with significant experience in SFIA, ITIL, ISO/IEC20000, COBIT, eTOM and many others
  • itSMF UK (IT Service Management Forum) Management Board member; SFIA Council member; Lead for the priSM® Global Advisory Committee
  • Business Transformation specialist; co-developer of BSMimpact’s methodology The Transformation Journey TM
  • Emphasis on organisation & process optimisation, technology impartial

Contacts: Matthew Burrows

Company: BSMimpact


Phone: 0800 756 9998

Base: Thames Valley, UK

Area served: Worldwide

CV: click here

Website: click here