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Reference and guide to SFIA version 8. Framework status: Development. Show revision-marked text

User experience analysis : Level 3


Creates and describes personas to represent key user segments. Describes users’ goals and tasks and the environment within which the system, product or service will be used. Selects appropriate techniques for the elicitation of detailed user experience requirements. Identifies and defines user experience and user accessibility requirements. Works with stakeholders to prioritise requirements and resolve conflicts.

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