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Reference and guide to SFIA version 8. Framework status: Change requests.

Sales support : Level 2

This is SFIA 7 text

Communicates effectively with customers by telephone and in person. Assists in the provision of customer service, including technical advice and guidance on matters bearing on the successful use of products and services. Assists in devising solutions to customer requirements and solves straightforward problems.

Change requests

There are no change requests here