#99 RLMT - more emphasis needed on Supplier (Relationship) Management : change request accepted
Change Request raised on behalf of itSMF International via Barry Corless (Director - itSMF International) Supplier (Relationship) Management seems to fall between the cracks in the current version of SFIA. The advent of (and growth in popularity) of Service Integration and Management (SIAM) adds to the need to perhaps call this out separate from relationship management?
Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organisation. It aims at seamlessly integrating interdependent services from various internal and external service providers into end-to-end services in order to meet business requirements.
Attached to Supplier management
What we decided
Accepted. Additional skill Supplier management (SUPP) included in SFIA7.
What we changed
Some text taken out of SORC and put into Supplier management
Relationship management scope remains the same but text streamlined.