#66 User experience: change request accepted
Consider developing the criteria of this skill to incorporate more from disciplines of Ethnography, Human centred design and Design thinking. e.g.: https://aliciadudek.wordpress.com/what-is-a-design-ethnographer/ http://www.designkit.org/human-centered-design Review the User centred design roles and skills on https://www.gov.uk/government/collections/digital-data-and-technology-job-roles-in-government
Attached to User research
What we decided
Accepted. Solution must be developed alongside the 3 UX skills in SFIA v6 and the RSCH skill.
What we changed
Added a new skill User research (URCH).
Initial investigated the use of the existing RSCH skill in SFIA .
The conclusion was that although some obvious overall the focus and execution of User research (requiring heavy involvement of users) was different from the more academic research approach described in RSCH.
Also considered whether this could form party of UNAN or USEV. Agian there is value in bringing this out separately and this suppors the user centred design approach to digital services.